Privacy Policy

Effective Date: 13-Apr-2025

Introduction
Spinetics (“we,” “our,” or “us”) is committed to safeguarding the privacy and confidentiality of the personal information we collect. This Privacy Policy outlines how we handle, use, and protect the information provided by our patients, visitors, and stakeholders when engaging with our facilities and services.

Information We Collect
We may collect the following types of information:

  1. Personal Information: Name, contact details, date of birth, gender, medical history, and other identifying details.
  2. Medical Information: Diagnosis details, treatment plans, test results, prescriptions, and other healthcare data.
  3. Payment Information: Billing and payment details, insurance data, and related financial information.
  4. Technical Information: Data collected through our website, apps, or technology services, including IP addresses, browser types, and usage patterns.

How We Use Your Information
Your information is utilized to:

  1. Deliver healthcare services, including specialties such as Emergency and Trauma, Cardiology, Oncology, and more.
  2. Provide diagnostic and therapeutic services like Neonatal and Pediatric care, Hepatobiliary Surgery, and Pulmonology.
  3. Conduct clinical consultations and treatments including Interventional Radiology, Physiotherapy, and Regenerative Medicine.
  4. Facilitate appointments, billing, and insurance claims.
  5. Improve healthcare outcomes through advanced technologies and personalized therapies.
  6. Comply with legal and regulatory obligations.

How We Protect Your Information
We implement stringent security measures to protect your information, including:

  • Encryption and secure storage of medical records.
  • Restricted access to authorized personnel.
  • Regular audits and compliance with data protection laws.

Sharing Your Information
We do not share your personal information without your consent, except:

  1. With healthcare providers or specialists for continued care.
  2. With insurance providers to process claims.
  3. When legally required by government authorities or in emergencies.

Your Rights
You have the right to:

  1. Access your medical records.
  2. Request correction of inaccuracies in your data.
  3. Withdraw consent for non-essential uses of your information.

Cookies and Online Data
Our website may use cookies to enhance user experience. These cookies collect non-personal data like browsing behavior. Users can manage cookie preferences through their browser settings.

Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:

  • Email: corporate.spinetics@gmail.com
  • Phone: +91-9090577171

Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in laws or hospital practices. The latest version will always be available on our website.